What information do we collect?

We collect information from you when you fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalise your experience
(your information helps us to better respond to your individual needs)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To send periodic emails

The email address you provide for contact  will only be used to send you information and updates pertaining to your case.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act).   We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Welcome to our website.   By browsing and using this website you are agreeing to comply with and be bound by the following terms and conditions of use.   These together with our privacy policy govern our relationship with you in relation to this website.   If you do not agree with the terms and conditions (or any of them) please do not use this website.

 The term “Grierson Shaw & Co” or “us” or “we” refers to the owner of the website.   Our principal office operates under the title of “Richmond Anderson Goudie” and is at Flake Cottages, 1/2 Cone Terrace, Chester le Street, CountyDurham DH3 3QH.  Grierson Shaw & Co operate out of 19 Old Elvet, Durham City DH1 3HL.

The term “you” refers to the user or viewer of our website.

The content of this website is for your general information and use only.   It is subject to change without notice.

The website uses cookies to monitor browsing preferences.   If you allow cookies to be used, personal information may be stored by us for use by third parties – please see our Privacy Policy.

We do not provide any warranty or guarantee as to the accuracy, completeness, suitability, timeliness or performance of the information and materials found or offered on this site for any particular purpose.   We exclude liability for any such inaccuracies or errors to the extent permitted by law.

Use of the information or materials on this website is entirely at your own risk.   It is your responsibility to ensure that any services or information available through this website meet with your specific requirements.

This website contains materials which are owned by or licensed to us.   The look, design, layout, appearance etc.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

If links are provided to other websites then this is for your convenience to provide further information.   We have no responsibility for the content of any linked websites and do not endorse the same.   We are not responsible for the privacy practises of other websites.

Your use of this website and any dispute arising out of such use of this website is subject to the laws of England and Wales.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
19 Old Elvet,
Durham City
tel: 0191 3862434
fax: 0191 3842084

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